General
- Fog & Vine, SRL operates this website and tasting room in the Dominican Republic.
- All user must be 18 years or older to purchase or consume alcoholic beverages.
- We reserve the right to update or change these Terms at any time. Updates will be posted on this page with an updated effective date.
Products & Availability
- Our products are offered subject to availability. We may limit quantities or discontinue products at any time without notice.
- The characteristics of natural wine (e.g., sediment, cloudiness, variation between bottles) are normal and not grounds for return.
Pricing & Payment
- All prices are listed in Dominican Pesos (DOP) and include applicable taxes unless otherwise stated.
- We accept payment via credit/debit cards, bank transfer, and other approved methods at checkout.
- Wholesale orders may be subject to minimum purchase requirements and approved payment terms.
Orders & Delivery
- We process orders upon confirmed payment and aim to ship within 1-3 business days for in-stock items.
- Delivery timelines may vary by location. We are not responsible for delays caused by couriers or external factors.
- It is your responsibility to provide accurate shipping and contact information. We are not liable for losses due to incorrect details.
- For more delivery information please see our Delivery Policy.
Cancellations & Returns
- Orders may be cancelled before they are processed. Please contact us immediately if you wish to cancel.
- Return are on accepted in accordance with our Returns & Claims Policy.
- Natural variations in wine appearance or taste (e.g. sediment, cloudiness) are not valid reasons for return.
Events & Appointments
- Bookings for tastings or events are confirmed upon payment (if applicable).
- We reserve the right to reschedule or cancel events due to unforeseen circumstances. We will notify you promptly and offer alternatives or refunds as appropriate.
Intellectual Property
All content on our website - including images, text, logos, and designs - is the property of Fog & Vine, SRL and cannot be copied, distributed, or used without prior written consent.
Limitation of Liability
We are not liable for:
- Indirect, incidental, or consequential damages arising from the use of our products or services.
- Health-related issues resulting from consumption of alcohol. Please drink responsibly.
Privacy
We handle your personal data in accordance with our Privacy Policy. By using our website or services, you consent to that handling.
Contact Us
For any questions about these Terms and Conditions, please contact hello@fogandvine.com
Last Updated
21 June, 2025